Business messaging agent
An assistant on your WhatsApp or Telegram number: appointment booking, common questions, capture and triage of requests, order tracking — without tying up your team.
The full catalogue.
Three families of work, one point of contact. Every line is a defined deliverable, with a written scope and a fixed price set after the diagnosis.
- Fixed price, never hourly
- Written scope before we start
- Deadlines stated in advance
Family A
Automation & systems
Systems that carry out repetitive work on their own, wired into the tools you already use.
Voice agent for inbound calls
An agent that answers at any hour: appointments, opening hours, case status, qualification and human handover. It connects to your WhatsApp calls or your existing phone system — with no new number.
Document generation & invoicing
Invoices, quotes and standardised documents produced automatically from a form or a spreadsheet — no manual formatting, no transcription errors.
Lead tracking & CRM
Every incoming request is recorded in a structured base, notified to the right person and placed in an automatic follow-up sequence. Nothing gets lost.
Dashboard under your brand
A private dashboard showing your indicators in real time — sales, requests, stock, attendance — updated on its own, viewable from a browser.
Private internal assistant
A question-and-answer interface wired into your own documents — procedures, policies, product sheets. Your teams get the answer without digging through folders.
Supervision & monthly follow-up
Continuous monitoring, small adjustments (a new question, a changed form, a rule to modify) and priority handling in case of an incident. No commitment.
Family B
Documents, files & funding
The structuring documents of an organisation — written the way funders, banks and partners actually read them.
Complete business plan
Market analysis, operating model, three-year projections, risk section — structured for a funder or a bank to read. In French, Arabic, or both.
Feasibility study
Real demand, technical requirements, cost structure, break-even point, reasoned opinion. Sometimes the deliverable is "don't do this" — and that is the one that saves you the most.
Funding application file
The complete file for a funding window: forms, annexes, budget, presentation note — assembled correctly the first time.
Tender file
Assembly and verification of the bid file: up-to-date administrative documents, a checklist per procedure, packaging of the file, and an alert on what is missing before submission.
Investor presentation
A 10 to 15 page deck with a one-page executive summary: what the project is, why it holds together, what is being asked for.
Structuring an association or cooperative
An organisation that works on paper and in practice: statutes and governance in order, roles clarified, financial tracking and reporting templates installed.
Monthly support
Continuous administrative back-office for associations and cooperatives: narrative and financial reports delivered on time, funding windows monitored, files prepared.
Family C
Writing & content production
Professional documents ready to publish, in the expected register and language.
Report or study
A complete, publishable report built from your raw material: executive summary, coherent argument, clean formatting. Two revision cycles included.
Document synthesis
A dense, checked synthesis of a body of documents: what comes out of it, what contradicts itself, what it implies for you.
White paper or position paper
A carefully built substantive document, usable for credibility, lead generation or a funding conversation.
Technical documentation & procedures
A process, a product or a system documented in language the team actually uses — not a binder nobody opens.
Writing under your name
Articles, professional posts, newsletter editions or written contributions in your voice, published under your signature.
Adaptation FR ↔ AR ↔ EN
A native rewrite in the target language, at the same professional register — not a word-for-word translation. Billed per document, never per word.
Monthly production
A fixed volume agreed each month — posts, a feature article, or continuous documentation work — with priority handling.
How a project starts
A diagnosis before any quote.
We never give a price without having understood the real process. Thirty minutes is enough to know whether the need is workable, at what level of effort, and whether we are the right people.
- Fixed price, stated in writing before we start
- Detailed scope — including what is not included
- A deliberately tight first deliverable
- If it isn't our job, we say so immediately
Which line should you start with?
Describe your situation in a few sentences. We reply within 24 h with a concrete direction.